Document Type



The study focuses on what capabilities are needed to implement electronic business (E-Business) successfully. We utilize an E-business innovation model to analyse the key differences in both business technology and business model dimensions between brick-and-mortar business and E-Business. The results indicate that the nature of the innovation from brick-and-mortar business to E-business is a radical change for the incumbents. A set of dynamic capabilities of exploiting and implementing E-business is identified. These results provide great insight for practitioners and scholars for enhancing their understanding of E-business innovation and provide guidelines to help incumbents adapt to new E-business applications.