Although mobile information technology is introduced in business processes of enterprises for many years, many projects for integrating mobile workforces still fail to generate a business value for the company. However, reasons for a successful introduction of mobile IT have not been investigated so far. In this paper, we present the findings of a grounded theory study that focused on influencing factors for the introduction of mobile-integrated business processes. The outcome of the paper is a theoretical framework describing the decision process and the intervening conditions on the intention to introduce mobile-integrated business processes. The framework should be extended by the effects resulting from the introduction of mobile IT to get a picture as complete as possible.
Goeke, Laura and Pousttchi, Key, "Influencing Factors for the Introduction of Mobile-Integrated Business Processes" (2009). ICEB 2009 Proceedings (Macau, SAR China). 115.