Document Type



The Technology Roadmap(TRM) is a technical strategic decision support framework in order for the anticipation and projection of the changes of technologies in the future, which has higher uncertainty in general. While the importance of technology management is receiving more attention these days, the research works on the TRMs have been limited to project future technology trends yet diversely studied in different sector such as the service industry The aim of research is therefore to explored and proposed a integrated roadmapping process based on the service oriented business model which based on technology. Proposed methodology has been applied into smart city development project to validate its usefulness and benefits