Collaborative communication has properties different from face to face communication. For instance team can generate ideas, manage information that are beyond the skills of any single team member. In this paper we examine factors that can influence collaborative communication in virtual teams. To study this we used a survey method across various organizations in China. We collected data to get responses from managers and experts engaged in collaborative efforts for product design developments in virtual environments. We conducted factor analysis and used the mean value of factors to test our hypothesis. We found that in the Chinese context, the significant factors were: constructs of team collaboration; information technology support and training; clear descriptions of team objectives and of tasks to be accomplished. Our results show that collaborative communication in collaborative virtual team environment is guided both by the global competition as well as indigenous and institutional pressures. Managers view decision making as a business issue in a globally competitive environment.
Sangwan, Sunanda; Bjørn-Andersen, Niels; Wu, Yuan; and Qiu, Quan Fu, "Factors influencing Collaborative Communication in Virtual Teams" (2007). ICEB 2007 Proceedings. 62.