Recent advancements in information and communication technologies (ICT) such as video conferencing, email, instant messaging, and Intranets have dramatically changed the landscape of communication in most organizations. The objective of this study is to gain an understanding of how different types of organizational members seek information. This is necessary ifor the management to provide the right infrastructure and processes to support such information needs. This study adds to the body of literature on information seeking behavior by incorporating gender, and cultural variables as well as the organizational variables of organizational status (salary or wage) and newcomer status. The findings will help management in assessing what ICT should be installed in order to provide the appropriate support to facilitate information and knowledge dissemination and sharing in organizations.
Fiedler, Anne M.; Lash, Patricia B.; Wong, Roman M.; and Tiainen, Tarja, "The Impact of Individual Employee Differences on Information Seeking in Today’s Information Rich Work Environment" (2006). ICEB 2006 Proceedings. 43.