This paper discusses how to analyse the firm-stakeholder interaction in open source software (OSS) communities by looking at the process from a multi-voiced strategy perspective. We argue that current business models are built on a single-voiced understanding of strategising and interaction. This means that different stakeholders in the OSS communities are left without a voice in firms’ strategy processes. As different actors involved in the OSS communities have sometimes very contradictory intentions and expectations, it is important to discover ways that will help us to better understand the nature of interaction in these communities and to create new ways of strategising that will take into account the different stakeholder perspectives.
Kujala, Johanna; Helander, Nina; and Lehtimäki, Hanna, "Analysing Multi-voiced Strategising and Firm-stakeholder Interaction in Open Source Software Communities" (2006). ICEB 2006 Proceedings (Tampere, Finland). 40.