Document Type

Work in Progress


Business process agility (a combination of speed and flexibility) is increasingly becoming an important weapon for achieving a competitive advantage in today’s growing competition and dynamic business environment. Based on literature review and past research by the author, this paper will present the development of a research framework to investigate the influence of enterprise systems on business process agility. Using exploratory qualitative case studies, this study will identify the major drivers and inhibitors for enhancing the process agility in business organizations that have implemented enterprise systems and investigate the possibility of attaining both process efficiency and agility simultaneously while automating and/or integrating business processes.