This paper explores the consumer concerns about privacy in Internet e-banking and examines the impacts of several variables in relation to perceived privacy protection. The findings suggest that commercial banks must effectively minimize transaction errors, eliminate unauthorized use of personal data, control offensive access and maintain transactions records. Preventive management is vital to the enhancement of privacy of Internet banking and the consumer acceptance of Internet banking services.
Liao, Ziqi, "The Protection of Privacy in Internet Banking" (2005). ICEB 2005 Proceedings. 78.