This paper is a discussion of reverse logistics management literature, a conceptual model showing the recovery processes and their relationships, preliminary research data, analysis and implications for the manufacturing organisations. A discussion of the findings and their implications highlighting the important role of information technologies for efficient data collection and processing of recovery operations lead to capturing value from effective management of reverse logistics.
Dissanayake, Dushantha and Singh, Mohini, "An Overview of Reverse Logistics Management in the Australian Manufacturing Industries" (2005). ICEB 2005 Proceedings. 161.