Providing e-services and composite e-services on the Internet is an important trend of e-business. Composite e-services are complex processes which consist of various e-services provided by different e-service providers. In such complex environments, the flexibility and success of e-business depend on effective knowledge supports to access related information and resources of composite e-services. This work proposes a knowledge map platform to provide an effective knowledge support for utilizing composite e-services. A mining-based system framework is proposed to construct the knowledge map. Moreover, the proposed knowledge map is integrated with recommendation capability to provide users customized decision support in utilizing composite e-services.
Lee, Jia-Yuan; Lee, Chun-Feng; Ke, Chih-Kun; and Liu, Duen-Ren, "A Mining-Based System Framework for Deploying Knowledge Maps of Composite E-Services" (2005). ICEB 2005 Proceedings. 126.