Document Type



The widespread implementation of supply chain management induced company to move beyond the national boarder and enticed the global competition in business. It has been proven that the supply chain management enhances the improvement in terms of cost reduction and other competitiveness. Applying supply chain management on overall organizations, companies generally considered themselves successful in managing their supply chains. However, while they have achieved the improvement in organizational performance, they have not reached the magnitude of improvements or the desired results ascribed to supply chain management [12,38,39]. Supply chain concerns and problems were first studied in the year 2002. The results showed that the most concerned items were Supply Chain Coherence such as lack of cooperation among supply chain members, Information Capability such as lack of sophisticated information system, and Geographical Proximity such as customer and supplier geographical distances. All of these concerns, related to some basic infrastructures of the company, the supply chain knowledge and operational skill before implementation [38,39,41], affected the effectiveness of supply chain practices and performances.

In this research, we study the infrastructures that enhance the success of supply chain implementation, which influence the supply chain and organization performance. In this work, the author adopts 3 categories of infrastructure as the critical success factors of supply chain implementation. Man is defined as people' s skills and education. Machines or tools are defined as supporting items for instance software and tools. Management refers to the supporting factors that drive the man or employee to work according to the strategies. The EQS is used to analyze the data collection. Total 114 data were completed and the result shows the significant related of operational infrastructures and success of supply chain management