Document Type



Just in time, quality management, and supply chain management are three philosophies firms have used to respond to competitive forces and enhance business performance. They are also complementary strategies that can be used as part of an integrated strategy to streamline material flows, reduce waste, and improve product quality, while satisfying market demands for shorter lead times, increased responsiveness, and lower cost. This study proposes and tests a structural equation model that relates just in time, quality management and supply chain management practices with a firm’s supplier management practices and identifies their relationships with business performance. Results indicate that while just in time, supply chain management, and quality management strategies are mutually supportive, quality management alone has a direct impact on business performance.