The Impact of Digitization on Business Operations

Does Telemedicine Reduce ED Congestion? Evidence from New York State

Shujing Sun, University of Rochester
Susan (Feng) Lu, Purdue University
Huaxia Rui, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Dynamics of Assignee Networks: A New Approach for Measuring the Impact on Patent Value Based on Network Analysis

Fang Wan, University of Rochester
Abraham Seidmann, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Economics of Information Processing in Operations Organizations

Phil Lederer, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Introduction to the Minitrack on The Impact of Digitization on Business Operations

Abraham Seidmann, University of Rochester
Yabing Jiang, Florida Gulf Coast University
Jie Zhang, University of Texas Arlington

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Operational Impact of mHealth Adoption in Clinical Practice

Balaraman Rajan, California State University East Bay
Saligrama Agnihothri, Binghamton University, SUNY

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Organic Advertising? The Effect of Featured Review on Consumer Rating

Tong Wu, Hofstra University
Abraham Seidmann, University of Rochester
Huaxia Rui, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Racial Discrimination in Social Media Customer Service: Evidence from a Popular Microblogging Platform

Priyanga Gunarathne, University of Pittsburgh
Huaxia Rui, University of Rochester
Abraham Seidmann, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Reducing Costs of Managing Medication Inventory in Automated Dispensing System in Hospital Units

Gregory Dobson, University of Rochester
Vera Tilson, University of Rochester
Sandy Sullivan, University of Rochester
Dave Webster, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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Simulation Model to Study Provider Capacity Release Schedules under Time-Varying Demand Rate for Acute Appointments, Demand for Follow-Up Appointments, and Time-Dependent No Show Rate

Fangzheng Yuan, North Dakota State University
Vera Tilson, University of Rochester
Joseph Szmerekovsky, North Dakota State University
Ryan Spurr, University of Rochester

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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The Smartphone as the Incumbent “Thing” among the Internet of Things

Frank MacCrory, Fordham University
Evangelos Katsamakas, Fordham University

Grand Wailea, Hawaii

12:00 AM - 12:00 AM

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