Abstract
The ability to reconfigure organisational resources dynamically in order to adapt to changing environments is an important organisational capability. Developing countries in particular have a greater need to reconfigure their government resources. The aim of this study was therefore to conduct a systematic literature review of research into the dynamic capabilities of digital government. The findings suggest that most researchers have focused on the innovative capability compared with adaptive and absorptive capabilities. This means the focus is primarily on new services and infrastructure using ICT, but rarely on scanning the environment to identify new ways to provide existing services, nor on finding new ways to provide new services using ICT. The findings further highlight the absence of research in developing countries, specifically in Africa and Latin America. This research contributes to ICT4D literature in identifying research gaps on how to reconfigure government resources using ICT in developing countries.
Recommended Citation
SENSHAW, Debas and TWINOMURINZI, Hossana, "Reflecting on the role of dynamic capabilities in digital government with a focus on developing countries" (2018). GlobDev 2018. 5.
https://aisel.aisnet.org/globdev2018/5