Organizations across all industries seek efficiency, digitization, and automation of their business processes in current times. Low-code development platforms (LCDPs) promise time and cost reduction through rapid and easy-to-use application assembly. Even so, many organizations struggle to understand and identify digital solutions that can advance their business processes. Therefore, we propose a conceptual framework for organizations to assess their business process management (BPM) initiative for LCDP suitability. The framework is developed through a study of literature, a focus group, and expert interviews, resulting in 18 factors to be assessed by organizations. An evaluation using fictitious use case analyses showed that the model was well-received, especially with regard to its completeness and operationality. To the best of our knowledge, this is the first work studying organizational adoption of low-code for the sake of BPM initiatives.
Sadovnikov, Kirill; Sweijen, Robbert; van der Werf, Jan Martijn; and van de Weerd, Inge, "A FRAMEWORK TO ASSESS THE SUITABILITY OF LOW-CODE FOR BPM" (2023). ECIS 2023 Research Papers. 433.