Abstract

Virtual reality (VR) technologies have gained a steady increase in attention and use in organizations across various industries in recent years. A useful application scenario is VR training, enabling employees to immersively and interactively familiarize with or practice work processes in a safe space without the risk of physical harm or financial consequences for the organization. This research explores how tool representation alternatives in virtual reality training scenarios (VRTS) affect user experience and content transfer. In a two-stage research approach, a total of 20 participants are randomly assigned to one of two VRTS with different tool representation types and interviewed subsequently. The findings indicate that decisions regarding tool representation in VRTS should be based on tool-independent (e.g., the feeling of tool operation) and tool-dependent factors (e.g., tool complexity).

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