TRAUMA OR LIBERATION? EXPLORING THE EMOTIONAL DIMENSION OF TELEWORKING PRACTICES DURING THE COVID CRISIS LOCKDOWN THROUGH HUMORISTIC VIDEOS
The massive and sudden deployment of telework during the Covid-19 pandemic led to a range of emotional reactions for employees. We explore these emotions through a data set consisting of humoristic videos produced during the pandemic. Humor was used by video authors as a way of coping with this sudden transformation of work practices and expressing these emotions. We developed a video analysis protocol and a grid to analyze the types of humor mobilized. Black humor was used for instance to target power relations, and self-derision to create a feeling of recognition of telework experiences in the audience. We found that different types of humor corresponded to three dimensions, instrumental, relational and managerial, and emotions related to decreasing levels of employee control. We suggest that new ways of working in the post-Covid era can be improved through a better consideration of employees’ emotions and sense of control along these dimensions.
Dudézert, Aurélie; Laval, Florence; Mitev, Nathalie; and Chourabi, Olfa, "TRAUMA OR LIBERATION? EXPLORING THE EMOTIONAL DIMENSION OF TELEWORKING PRACTICES DURING THE COVID CRISIS LOCKDOWN THROUGH HUMORISTIC VIDEOS" (2023). ECIS 2023 Research Papers. 320.