Digital distraction by smartphones may not only have negative effects in in the workplace but is also linked to problematic everyday behaviours such as physical movements, cognition and social interaction. While current research has made important steps towards understanding influencing factors of problematic smartphone use and their respective consequences, we still lack a holistic understanding of how different types of users react differently to smartphone-induced distractions and how they cope with them. To address this gap, we conducted a Q study among a representative sample of professionals and developed a typology. Our results suggest four types: bystanders, addicts, moderates and struggling integrators. Interestingly, our findings point to remarkable similarities. Users are in a state of constant distraction. Constantly checking and blurring boundaries between work and private sphere seem to be the norm these days, and users are even fully aware of their excessive smartphone use.
Geiger, Manfred; Dinh, Hoang Tung; and Remus, Ulrich, "CONSTANTLY DISTRACTED - UNDERSTANDING HOW USERS COPE WITH SMARTPHONE DISTRACTIONS" (2023). ECIS 2023 Research Papers. 280.