Abstract

Internet of Things (IoT) is an umbrella term used for Internetworking physical devices such as vehicles, buildings, home appliances, and other physical objects to the Internet. This technology innovation allows for different objects or devices to be connected to each other, thus transforming the objects from “dumb” to “smart” devices. A central question for researchers and practitioners is whether and how the potential users of smart home technology, a subset of IoT technology, perceive this innovation. To address this question, the present paper seeks to empirically explore the relationships between determinant factors influencing users’ intentions. By drawing upon recent studies on smart home technology, this paper argues that multiple factors impact users’ perceptions and consequently their adoption decisions. By using a survey data from 156 individuals and applying structural equation modelling (SEM) and Fuzzy-set qualitative comparative analysis (fsQCA), this research suggests that attitudes toward using technology, social influence, perceived usefulness and perceived innovativeness impact users’ adoption decisions. Moreover, fsQCA results, while reinforcing and refining findings from the SEM analysis, reveal that there is no single solution that lead to the outcome of interest—smart home technology adoption—but multiple configurations of conditions do. Theoretical and methodological contributions are discussed.

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