This paper reports on a systematic review of the evidence into the use and impacts of e-health in community-based healthcare facilities within developing countries. Thirteen studies met our inclusion criteria. Use was influenced by infrastructural challenges, user experience, system performance problems and lack of perceived usefulness. The majority of impact studies focus on effectiveness outcomes with studies providing promising evidence for the contribution of e-health to quality of care. However, more limited attention has been placed on the impacts of e-health on equity, access and efficiency. We conclude with suggestions for future research.
Cohen, Jason F.; Coleman, Emma; and Abrahams, Lucienne, "Use and Impacts of E-health Within Community Health Facilities in Developing Countries: A Systematic Literature Review" (2015). ECIS 2015 Completed Research Papers. Paper 33.