In today’s economy, firms are affected by various government regulations that have implications for
their information systems (IS). Regulatory pressure has become a major driver behind IS adoption.
Nevertheless, it is currently unknown how regulatory pressure affects adoption success. Using an
institutional theory lens, this research proposes that regulatory pressure affects some well established
success factors of IS adoption. In particular, we hypothesise that regulatory pressure has a positive
effect on top management support, project champion and formal project management; but a negative
effect on project team competence. Hypotheses will be tested using a survey approach.
Krell, Katharina; Matook, Sabine; and Rohde, Fiona, "Predominantly electronic or personal service delivery? a case in the wealth management context" (2009). ECIS 2009 Proceedings. 129.