This paper presents two in-depth case studies on the user involvement factors considered by a hospital in the UK in implementing their Decision Support Systems (DSS) projects. The implementation of the systems had supported in the need to monitor clinical effectiveness of drug treatments patients with mental illnesses. The case studies have illustrated that individual’s eagerness had been the key factor to the success of the project despite its lack of formal project practices.
Nasirin, Syed; Winter, Nancy; and Coppock, Paul, "Factors Influencing User Involvement in DSS Projcet Implenmentation: Some Lessons from the UK Health Sector" (2005). ECIS 2005 Proceedings. 23.