This paper explores the body of e-government research surfaced during 1998-2003 in Web of Science and ProQuest. The search identified 158 scholarly papers. Using a classification model developed by Andersen and Danziger (1995), the predominately part of the research addresses improvements of services and products (72%), better data access (67%) and public-Government interaction (64%). Less frequent are studies on values. Comparing data with literature review on the Golden Age of transformation of the public sector (1988-2000), the authors suggest that e-government so far has not altered the balance between existing domains of applications or introduced new areas.
Andersen, Kim Viborg; Henriksen, Helle Zinner; Ahmed, Amar Shazad; and Arnthorsson, Haukur, "Stray Dogs and Wild Cats Tracking Down Information Systems in Government" (2004). ECIS 2004 Proceedings. 21.