Abstract

During the last decade, the adoption of ebusiness applications and practices has transformed enterprises and changed the way of doing business. As a result, the competition among companies has increased and organisations are focusing on supply chain co-ordination and collaboration to increase their business benefits. For many years, Enterprise Resource Planning (ERP) systems supported supply chain management. However, the limitations of ERP systems on integrating disparate systems have led organisations to seek for new approaches to integrate their systems and supply chains. Thus, the intention of this paper is to explain why ERP systems have failed to support integrated supply chains and to introduce a new approach on systems integration, which can be adopted by organisations to overcome their integration problems.

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