In the last decade, patterns have proved their effectiveness for the reuse of software development artifacts from early as well as late phases of the process. This paper proposes analysis patterns based on accurate and thorough observations of administrative processes such as organizing meetings, making group decisions, hiring of personnel, etc. The patterns proposed in this work are characterized by coming equipped with a basic workflow, captured in the form of an UML activity diagram, aside of providing an object structure modeled as UML static structure diagram. Besides serving as analysis models for subsequent software development, the primary intent behind administrative patterns is to visualize and to standardize frequently reoccurring processes and thus to support quality assurance and - control. Furthermore, administrative patterns lay the basis for various ways of evaluating the underlying processes in order to improve them.
Motschnig-Pitrik, Renate; Randa, Philipp; and Vinek, Guenther, "Specifying and Analyzing Static and Dynamic Patterns of Administrative Processes" (2002). ECIS 2002 Proceedings. 155.