Supply Chain Management is a critically important approach toward producing and delivering goods and services in a cost-effective, timely manner. However, many SCM systems in practice exhibit the bullwhip effect, a tendency towards increasing variability in demand as this type of information migrates downwards in the producing supply chain. We argue that one can reduce the size of the bullwhip effect through the judicious use of knowledge management technologies. We have advanced our arguments through several propositions, and we have derived a set of testable hypotheses from two of these propositions in order to demonstrate how one would go about verifying these arguments. We have identified two different general research methodologies in order to provide a multiple methodological approach to gaining greater confidence in the propositions. It now remains to carry out this plan of research.
Meixell, Mary J.; Shaw, Nancy C.; and Tuggle, Francis D., "The Use of Knowledge Management Methodologies to Improve the Practice of Supply Chain Management: The Case of the Bullwhip Effect" (2002). ECIS 2002 Proceedings. 125.