Exploring Determinants of Biometric Technology in a Developing Country Context


This paper examines the prospects of biometrics usage in a developing country. It aims to identify and understand the factors that are significant in explaining the intention to adopt a biometric technology and to explore the potential role of biometric technologies in driving service excellence, productivity and security. The results of the study indicate that although industries may be aware of the benefits and advantages of using a biometric technology for improving security and productivity of an organization, this has proven to have no significant effect on deciding to adopt a biometric technology. The factors that significantly affect the intention to adopt a biometric technology are ease of use, communication, size of organization and type of organization.

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