Citizens’ mobility brings great challenges to the cities and smart city's initiatives. This study main goal is to disclosure the current situation of the metropolitan area of Lisbon regarding smart mobility and multimodal mobility systems. The methodological approach of this study consist of collect data from citizens of the metropolitan area of Lisbon, through a survey. We report here empirical study results on citizen awareness of information systems solutions, and their level of usage in their daily lives. Our study results demonstrated the citizens of the metropolitan area of Lisbon are highly unhappy with the available mobility systems and use mainly the private car as transport mode and the importance of multimodal mobility systems were confirmed.
Bernardo, Mafalda Ramos; Neto, Miguel de Castro; and Aparicio, Manuela, "Smart Mobility: a multimodal services study in the metropolitan area of Lisbon" (2019). CAPSI 2019 Proceedings. 16.