The innovation skills gap has been singled out as one of the barriers to the development of digital government. Training of public servants, especially leaders, is therefore an essential vector for the development of initiatives in this field. On the other hand, the use of gamification methodologies in education has the potential to reinforce student motivation. This paper describes and evaluates the development and use of a gamification tool for the development of competences of ideation of policies and strategies of digital government, with special focus on the use of emerging technologies. The results show a range of benefits and point out the interest of extending this type of methodologies to public servants in general.
Carrasqueiro, Sara and Monteiro, Maria Helena, "Engaging Public Servants for Digital Disruption: a case report of a gamification tool for capacity building on digital strategies experienced in the context of Higher Education" (2019). CAPSI 2019 Proceedings. 10.