Smart home technologies are a growing trend, yet little is known about factors that drive their adoption, given the spectrum of potential functional, experiential and esthetic benefits they offer. To address this gap in research, we explore the factorial structure of salient perceived benefits and concerns associated with smart locks, and we examine the effects of the emergent factors on the adoption intention. We find that while potential adopters express a broad range of perceived benefits and concerns associated with smart locks, only the perceived relative advantage of smart locks vis-a-vis conventional locks in providing safety and security is significantly correlated with adoption intention. Our results indicate that this perceived relative advantage is a critical consideration in the adoption of smart home technologies that replace existing solutions.
Mamonov, Stanislav and Benbunan-Fich, Raquel, "Unlocking the Smart Home: An Examination of Factors Influencing Smart Lock Adoption Intention" (2019). BLED 2019 Proceedings. 58.