This study investigates whether there are major differences between process management and innovation between the IT and more traditional industries. Although both industries are quite similar, the research results show that the IT industry is more innovative in comparison to more traditional industries. The traditional industries are more risk averse towards new technologies, which makes them less innovative than the IT industry.
Cats, Thom and Ravesteyn, Pascal, "The Relation Between Process Management and Innovation – A comparison of the IT and Manufacturing Industries" (2017). BLED 2017 Proceedings. 44.