The case examines a project between a leading European retailer, Kaufhof Department Stores, and fashion merchandise manufacturer Gerry Weber utilizing RFID (Radio Frequency Identification). It shows how both players experienced significant cost, time, and inventory management improvements over the course of the 5-month project. These performance improvements occurred at both the warehouse level and in the stores. Lessons learned and the challenges of integration, standardization, and RFID price levels are also discussed.
Loebbecke, Claudia; Palmer, Jonathan; and Huyskens, Claudio, "RFID's Potential in the Fashion Industry: A Case Analysis" (2006). BLED 2006 Proceedings. 34.