Track Chairs:
Gero Strobel, University Duisburg-Essen, gero.strobel@uni-due.de
Daniel Heinz, Karlsruhe Institute of Technology, daniel.heinz@kit.edu
Mahei Manhai Li, University of Kassel and University of St. Gallen, mahei.li@unisg.ch

Schedule
2026
Saturday, August 15th
12:00 AM

Agentic AI and Delegation Paradox: An Augmented Cognitive Extension Perspective

Timothy Peine, San Diego State University
Kaveh Abhari, San Diego State University

12:00 AM

Delegation to Conversational Agents: The Role of Expertise and Outcome Framing

Samir Ashraf Mahmud, University of North Carolina at Greensboro
Rahul Singh, UNC Greensboro
Syed Shuva, University of North Carolina Greensboro

12:00 AM

Perceived Manipulation by Dark Agents – How Violations of Communication Maxims Affect the Development of Parasocial Preferences

Lara Fröbel, Heinrich Heine University

12:00 AM

Process Automation Revisited: From Rule-Based to Agentic AI in Service Systems

Alina Hafner, Technical University of Munich

12:00 AM

Responsible Human-AI Collaboration as an Architectural Problem: Toward Architectural Governability

Temuulen Tuguldur, Deakin
Ria Sonpatki, Deakin University

12:00 AM

Structural Biases in LLM-as-a-Judge Systems: Implications for reliable IS Adoption

Jonathan Piaget, University of Applied Sciences and Arts Western Switzerland (HES-SO)
Ulysse Rosselet, University of Applied Sciences and Arts Western Switzerland (HES-SO)
Cédric Gaspoz, University of Applied Sciences and Arts Western Switzerland (HES-SO)

12:00 AM

Trust Formation and Information Disclosure in Generative AI Chatbots for Customer Service

Jakub LYZEN, IMT-BS, Université Paris-Saclay
Mehwish Waheed, Université Paris-Saclay, Univ Evry, IMT-BS, LITEM
Noor UL-Ain, Léonard de Vinci Pôle Universitaire, Research Center

12:00 AM