Inclusive and Sustainability Service Systems (SIG SVC)

More Than Just Efficiency: Impact of Generative AI on Developer Productivity

Mahei Manhai Li, University of Kassel
Ernestine Dickhaut, University of Kassel
Olivia Bruhin, University of St.Gallen
Hendrik Wache, Chemnitz University of Technology
Pauline Weritz, Industrial Engineering and Business Information Systems

Technology-based Learning Services for Transferable Skills – A Systematic Literature Review

Eva-Maria Zahn, Universität Kassel
Sofia Schöbel, Information Systems
Matthias Soellner, University of Kassel

The Impact of E-Service Quality on Customer Satisfaction and Repurchase Intention - A Structural Equation Modelling Approach Towards Online Shopping in India

Dhaarini Subramanian, University of Nevada Reno
Alan T. Yang, University of Nevada Reno
Amir Talaei-Khoei, University of Nevada Reno

User Experiences in Fitness Technology: Uncovering Value Creation through a Systematic Literature Review

Sanaz Soltani, University of Jyvaskyla
Tuure Tuunanen, University of Jyväskylä
Sarah Honigsberg, ICN Business School