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Paper Type
ERF
Description
Investments in business intelligence and analytics (BI&A) are now at the heart of the decision-making tools used to improve the competitiveness of organizations. However, past literature showed that the lack of trust and collaboration between the manager and the data analyst leads to several conflicts in work teams and prevents the decision maker from having access to the right information, the BI tools developed are underutilized and do not meet the needs of the users, and the delays and costs of carrying out BI projects are increasingly high (Evans, 2004; Luftman & al., 2015; Palonka & Begovic, 2016; Van den Hooff & Winter, 2011). Therefore, the set of strategies implemented in organizations to bring business and IT personnel together need to be rethought. This research aims to propose a new conceptualization the construct of the quality of relationship between manager and data analyst in a BI&A context.
Paper Number
1640
Recommended Citation
Pouani Kameni, Serges Martial; Guillemette, Manon G.; and Levesque, Jessica, "Conceptualizing the quality of manager and data analyst relationship in a business intelligence context" (2023). AMCIS 2023 Proceedings. 6.
https://aisel.aisnet.org/amcis2023/sig_osra/sig_osra/6
Conceptualizing the quality of manager and data analyst relationship in a business intelligence context
Investments in business intelligence and analytics (BI&A) are now at the heart of the decision-making tools used to improve the competitiveness of organizations. However, past literature showed that the lack of trust and collaboration between the manager and the data analyst leads to several conflicts in work teams and prevents the decision maker from having access to the right information, the BI tools developed are underutilized and do not meet the needs of the users, and the delays and costs of carrying out BI projects are increasingly high (Evans, 2004; Luftman & al., 2015; Palonka & Begovic, 2016; Van den Hooff & Winter, 2011). Therefore, the set of strategies implemented in organizations to bring business and IT personnel together need to be rethought. This research aims to propose a new conceptualization the construct of the quality of relationship between manager and data analyst in a BI&A context.
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