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Paper Type
Complete
Description
Many organizations are embracing agile values and principles as a strategic priority. However, improving agility is never an easy task. In their agile journeys, organizations still face significant barriers and challenges, such as culture clashes and lack of leadership. Agile principles and values are especially hampered by hierarchical cultures, which are still common in many companies and organizations. Using a sense-making theoretical lens, this study conducted a case study in two organizations to understand agile leadership roles in achieving a balance between agility and hierarchical cultures. The results show how agile leaders play mediator and navigator roles in vertical and horizontal sense-making processes, respectively, to build psychological safety and an agile mindset at an organizational level.
Paper Number
1649
Recommended Citation
Xu, Peng and Shen, Yide, "Balancing Agility and Hierarchical Culture through Leadership Sensemaking" (2023). AMCIS 2023 Proceedings. 5.
https://aisel.aisnet.org/amcis2023/sig_itpm/sig_itpm/5
Balancing Agility and Hierarchical Culture through Leadership Sensemaking
Many organizations are embracing agile values and principles as a strategic priority. However, improving agility is never an easy task. In their agile journeys, organizations still face significant barriers and challenges, such as culture clashes and lack of leadership. Agile principles and values are especially hampered by hierarchical cultures, which are still common in many companies and organizations. Using a sense-making theoretical lens, this study conducted a case study in two organizations to understand agile leadership roles in achieving a balance between agility and hierarchical cultures. The results show how agile leaders play mediator and navigator roles in vertical and horizontal sense-making processes, respectively, to build psychological safety and an agile mindset at an organizational level.
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