Loading...
Paper Type
Complete
Abstract
Enterprise Social Network (ESN) applications offer new opportunities for organizations to innovate. This paper proposes a new theoretical framework that explains how ESN applications facilitate ideation, socialization, and collaboration which in turn fosters the innovation culture of knowledge sharing, transparency, and risk tolerance. This study suggests that organizations maintaining this innovative culture will be able to find higher success in driving product, process, and social innovation, especially when management support is present. A key proposition is how dimensions of innovation culture, namely knowledge sharing, transparency, and risk tolerance mediate the effects of ESN applications on measures of firm performance namely product or service, process, and social innovation. The findings have implications for theory and practice, especially concerning building an organizational culture using social technologies such as ESN that foster innovative behavior.
Recommended Citation
Abhari, Kaveh; Ascue, Nathan; Boer, Cooper; Sahoo, Christopher; and Zarei, Mahsa, "Enterprise Social Networks and Innovation Productivity: The Role of Innovation Culture" (2020). AMCIS 2020 Proceedings. 26.
https://aisel.aisnet.org/amcis2020/strategic_uses_it/strategic_uses_it/26
Enterprise Social Networks and Innovation Productivity: The Role of Innovation Culture
Enterprise Social Network (ESN) applications offer new opportunities for organizations to innovate. This paper proposes a new theoretical framework that explains how ESN applications facilitate ideation, socialization, and collaboration which in turn fosters the innovation culture of knowledge sharing, transparency, and risk tolerance. This study suggests that organizations maintaining this innovative culture will be able to find higher success in driving product, process, and social innovation, especially when management support is present. A key proposition is how dimensions of innovation culture, namely knowledge sharing, transparency, and risk tolerance mediate the effects of ESN applications on measures of firm performance namely product or service, process, and social innovation. The findings have implications for theory and practice, especially concerning building an organizational culture using social technologies such as ESN that foster innovative behavior.
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.