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Abstract

Climate change is among the most important challenges faced by mankind. Individual transportation plays a significant role as a major contribution to greenhouse gases. In this context, Digital Shared Mobility Services (DSMS) can increase the efficiency of the existing means of transportation, for example by pooling individual rides. Despite increasing adaptation of different DSMS, a holistic appraisal is still missing. This article aims to provide a unified view of the DSMS landscape. By carrying out a pivotal literature analysis and post-hoc cluster analysis, five research areas are derived. These clusters lead to the formulation of a future research agenda, such as suggesting scholars to pay more attention to real-world behavior changes and upcoming mobility innovations like autonomous driving. In sum, this article supports both research and practice, eventually supporting information systems (IS) research as well as improving DSMS offers.

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Aug 10th, 12:00 AM

Digital Shared Mobility Services - A Literature Analysis and Avenues for IS-Related Future Research

Climate change is among the most important challenges faced by mankind. Individual transportation plays a significant role as a major contribution to greenhouse gases. In this context, Digital Shared Mobility Services (DSMS) can increase the efficiency of the existing means of transportation, for example by pooling individual rides. Despite increasing adaptation of different DSMS, a holistic appraisal is still missing. This article aims to provide a unified view of the DSMS landscape. By carrying out a pivotal literature analysis and post-hoc cluster analysis, five research areas are derived. These clusters lead to the formulation of a future research agenda, such as suggesting scholars to pay more attention to real-world behavior changes and upcoming mobility innovations like autonomous driving. In sum, this article supports both research and practice, eventually supporting information systems (IS) research as well as improving DSMS offers.

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