Abstract
Job automation is a critical decision to make and has brought significant changes to workplaces. However, what job characteristics make a job suitable for automation has not always been clear. In this study, we propose a research framework that includes two key contributing factors for job automation: computerizability and consequence of error. We further leverage the US O*NET database on job characteristics to validate this framework. The results strongly support the framework, showing that job automation needs to take into consideration the ease to automate and the cost and benefit of automation.
Recommended Citation
Peng, Gang, "Computerizability, Consequence of Error, and Job Automation" (2019). AMCIS 2019 Proceedings. 7.
https://aisel.aisnet.org/amcis2019/org_transformation_is/org_transformation_is/7
Computerizability, Consequence of Error, and Job Automation
Job automation is a critical decision to make and has brought significant changes to workplaces. However, what job characteristics make a job suitable for automation has not always been clear. In this study, we propose a research framework that includes two key contributing factors for job automation: computerizability and consequence of error. We further leverage the US O*NET database on job characteristics to validate this framework. The results strongly support the framework, showing that job automation needs to take into consideration the ease to automate and the cost and benefit of automation.