Abstract
Organisations adopt Business Process Management (BPM) as a strategy to improve their process efficiency in order to stay competitive. However, a failure rate of 60-80% for BPM initiatives has been reported. Previous research has identified leadership as one critical success factor for BPM. This paper presents findings of a systematic literature review on the role of leadership in BPM. The findings explain the leadership styles and skills within different stages of a BPM lifecycle and show interrelationships between skills and actions.
Recommended Citation
Funke, Carola and Syed, Rehan, "The Leadership Influences in BPM Lifecycle" (2019). AMCIS 2019 Proceedings. 4.
https://aisel.aisnet.org/amcis2019/is_leadership/is_leadership/4
The Leadership Influences in BPM Lifecycle
Organisations adopt Business Process Management (BPM) as a strategy to improve their process efficiency in order to stay competitive. However, a failure rate of 60-80% for BPM initiatives has been reported. Previous research has identified leadership as one critical success factor for BPM. This paper presents findings of a systematic literature review on the role of leadership in BPM. The findings explain the leadership styles and skills within different stages of a BPM lifecycle and show interrelationships between skills and actions.