Start Date
16-8-2018 12:00 AM
Description
The digitization around the workplace aims to increase a knowledge worker’s productivity and satisfaction level. In our study, we aim to validate the factors that drive an employee’s satisfaction within the current work environment and subsequently deduct the expectations towards the novel workplace. Analyzing the related literature, we’re able to derive the perceived key drivers for a new work environment and verify these within a large survey at a German headquartered global manufacturing company. With over 1,000 users questioned, we analyze our dataset with structural equation models and conclude, that the highest impact on the user’s satisfaction level is driven by the knowledge exchange amongst peers, followed by the perceived productivity and creativity. We could not find a significant impact of none of our demographic variables though. Our study concludes with recommendations for scholars and practitioners.
Recommended Citation
Kissmer, Tobias; Knoll, Julian; Stieglitz, Stefan; and Groß, Rainer, "Knowledge Workers' Expectations Towards a Digital Workplace" (2018). AMCIS 2018 Proceedings. 8.
https://aisel.aisnet.org/amcis2018/OrgTrasfm/Presentations/8
Knowledge Workers' Expectations Towards a Digital Workplace
The digitization around the workplace aims to increase a knowledge worker’s productivity and satisfaction level. In our study, we aim to validate the factors that drive an employee’s satisfaction within the current work environment and subsequently deduct the expectations towards the novel workplace. Analyzing the related literature, we’re able to derive the perceived key drivers for a new work environment and verify these within a large survey at a German headquartered global manufacturing company. With over 1,000 users questioned, we analyze our dataset with structural equation models and conclude, that the highest impact on the user’s satisfaction level is driven by the knowledge exchange amongst peers, followed by the perceived productivity and creativity. We could not find a significant impact of none of our demographic variables though. Our study concludes with recommendations for scholars and practitioners.