Start Date
16-8-2018 12:00 AM
Description
Resistance behaviors toward newly implemented technology are generally predicted by the perceptions of threats associated with the use of the technology. Recent studies of resistance towards Health Information Technology (HIT) revealed users describing the fear of losing private data due to potential cyber-attacks as an important perceived threat. This study is underpinned by concepts of the information security policy compliance theory. It aims to investigate the impact information security awareness can have on mitigating HIT resistance. Precisely, it evaluates patient’s behavior towards a new Patient Portal System (PPS) after enforcing a new cyber risk management insurance policy. This work contributes to the underdeveloped area of research concerned with patients’ interactions with HIT, as well as to practice by providing important insights about the impact of information security awareness on mitigating patients’ threats from the PPS.
Recommended Citation
Samhan, Bahae and Hauck, Roslin, "Can Information Security Awarness Mitigate Resistance Towards Patients Healthcare Portals?" (2018). AMCIS 2018 Proceedings. 13.
https://aisel.aisnet.org/amcis2018/Health/Presentations/13
Can Information Security Awarness Mitigate Resistance Towards Patients Healthcare Portals?
Resistance behaviors toward newly implemented technology are generally predicted by the perceptions of threats associated with the use of the technology. Recent studies of resistance towards Health Information Technology (HIT) revealed users describing the fear of losing private data due to potential cyber-attacks as an important perceived threat. This study is underpinned by concepts of the information security policy compliance theory. It aims to investigate the impact information security awareness can have on mitigating HIT resistance. Precisely, it evaluates patient’s behavior towards a new Patient Portal System (PPS) after enforcing a new cyber risk management insurance policy. This work contributes to the underdeveloped area of research concerned with patients’ interactions with HIT, as well as to practice by providing important insights about the impact of information security awareness on mitigating patients’ threats from the PPS.