Start Date
16-8-2018 12:00 AM
Description
The world has witnessed the prevailing usage of social media for communication during disasters. Being able to monitor and predict public opinions on social media during disasters allows us to design more efficient and effective communication mechanisms during critical times. However, this potential is yet to be materialized due to difficulties in sentiment analysis of social media content. We propose to augment the effectiveness of such analysis by incorporating social relations in sentiment classification models. The proposed study extends previous work substantially by looking at a larger set of social relations and focusing on different communication goals at each stage of disaster management. In addition, we look at sentiments at both individual and community levels. The study can help formulate a better understanding of how opinions are formed and propagated during disasters, thus allow stakeholders to strategize for better communication.
Recommended Citation
Shivarkar, Pratik and Wei, Wei, "Exploit Social Relations in Sentiment Analysis of Social Media Content for Disaster Management" (2018). AMCIS 2018 Proceedings. 26.
https://aisel.aisnet.org/amcis2018/DataScience/Presentations/26
Exploit Social Relations in Sentiment Analysis of Social Media Content for Disaster Management
The world has witnessed the prevailing usage of social media for communication during disasters. Being able to monitor and predict public opinions on social media during disasters allows us to design more efficient and effective communication mechanisms during critical times. However, this potential is yet to be materialized due to difficulties in sentiment analysis of social media content. We propose to augment the effectiveness of such analysis by incorporating social relations in sentiment classification models. The proposed study extends previous work substantially by looking at a larger set of social relations and focusing on different communication goals at each stage of disaster management. In addition, we look at sentiments at both individual and community levels. The study can help formulate a better understanding of how opinions are formed and propagated during disasters, thus allow stakeholders to strategize for better communication.