Description
The Colombian e-government strategy, defined by the Ministry of Information Technologies and Communications (MinTIC), advises Colombian public entities to evaluate the possibility of adopting cloud services instead of acquiring and implementing technology infrastructures. In addition, the MinTIC defined the government's reference framework for enterprise architecture, which establishes a set of guidelines to ensure the quality of IT services. Public institutions should comply with these directives even when they contract services with external providers. In this context, this article aims at identifying evaluation criteria to enable Colombian state institutions to assess the convenience of adopting cloud services in compliance with the MinTIC’s guidelines. To this end, we review the research literature in the field and analyze the e-government guidelines to extract evaluation criteria. As a result, 48 criteria were found and classified in six evaluation categories.
Recommended Citation
Ruiz, John Jairo and Avila, Oscar, "Identifying criteria for evaluating Cloud Services in the Colombian public sector" (2017). AMCIS 2017 Proceedings. 14.
https://aisel.aisnet.org/amcis2017/eGovernment/Presentations/14
Identifying criteria for evaluating Cloud Services in the Colombian public sector
The Colombian e-government strategy, defined by the Ministry of Information Technologies and Communications (MinTIC), advises Colombian public entities to evaluate the possibility of adopting cloud services instead of acquiring and implementing technology infrastructures. In addition, the MinTIC defined the government's reference framework for enterprise architecture, which establishes a set of guidelines to ensure the quality of IT services. Public institutions should comply with these directives even when they contract services with external providers. In this context, this article aims at identifying evaluation criteria to enable Colombian state institutions to assess the convenience of adopting cloud services in compliance with the MinTIC’s guidelines. To this end, we review the research literature in the field and analyze the e-government guidelines to extract evaluation criteria. As a result, 48 criteria were found and classified in six evaluation categories.