Start Date
11-8-2016
Description
This paper describes analysis of 645 blog posts from an Emergency Management blog used by the United States Department of Defense. Social media such as blogs permits knowledge sharing and reuse among a diverse set of responders and staff agencies who are loosely organized around different contingency events. Knowledge seekers in these situations are faced with shared knowledge from many sources and contexts and they apply cognitive strategies for quickly evaluating that knowledge. Building on Selection Theory, we hypothesize the effects key words in blog post titles may have on knowledge reuse when traditional mechanisms such as source credibility and trust are not available. Results indicate key words have a strong association with knowledge reuse; further, we classify key words and compare the types of key words typically used against the types of knowledge shared in emergency management. We discuss the implications of our results for both theory and practice.
Recommended Citation
Yates, Dave and Paquette, Scott, "The Impact of Key Words on Knowledge Reuse in Emergency Management
Social Media" (2016). AMCIS 2016 Proceedings. 14.
https://aisel.aisnet.org/amcis2016/Social/Presentations/14
The Impact of Key Words on Knowledge Reuse in Emergency Management Social Media
This paper describes analysis of 645 blog posts from an Emergency Management blog used by the United States Department of Defense. Social media such as blogs permits knowledge sharing and reuse among a diverse set of responders and staff agencies who are loosely organized around different contingency events. Knowledge seekers in these situations are faced with shared knowledge from many sources and contexts and they apply cognitive strategies for quickly evaluating that knowledge. Building on Selection Theory, we hypothesize the effects key words in blog post titles may have on knowledge reuse when traditional mechanisms such as source credibility and trust are not available. Results indicate key words have a strong association with knowledge reuse; further, we classify key words and compare the types of key words typically used against the types of knowledge shared in emergency management. We discuss the implications of our results for both theory and practice.