An Empirical Study on Citizen’s Adoption Behavior of Internet Personal Identification Number (i-PIN) System

Hyuk Im, Chungbuk National University
Tae-Sung Kim, Chungbuk National University

Description

The resident registration numbers were used for administrative purposes including people’s up-to-date residence information and vital statistics or provision of public services in Korea. In 2005, the government of Korea devised the i-PIN, a new online personal identification system replacing resident registration numbers. But i-PINs had not been widely in use over a decade. The present study intended to shed light on the causes of the failure to effectively adopt i-PINs and the factors needed to boost the use of i-PINs. As the result, user support and perceived security had positive effects on the perceived ease of use, perceived usefulness respectively. The perceived ease of use also had significant effects on the perceived usefulness and satisfaction, whereas it did not exert direct effects on the use intention. Not surprisingly, the most significant variable influencing the use intention and satisfaction was perceived usefulness.

 

An Empirical Study on Citizen’s Adoption Behavior of Internet Personal Identification Number (i-PIN) System

The resident registration numbers were used for administrative purposes including people’s up-to-date residence information and vital statistics or provision of public services in Korea. In 2005, the government of Korea devised the i-PIN, a new online personal identification system replacing resident registration numbers. But i-PINs had not been widely in use over a decade. The present study intended to shed light on the causes of the failure to effectively adopt i-PINs and the factors needed to boost the use of i-PINs. As the result, user support and perceived security had positive effects on the perceived ease of use, perceived usefulness respectively. The perceived ease of use also had significant effects on the perceived usefulness and satisfaction, whereas it did not exert direct effects on the use intention. Not surprisingly, the most significant variable influencing the use intention and satisfaction was perceived usefulness.