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This paper presents an overview of a recently instigated research program aimed at devising a systems development and implementation framework for enterprise end-user development (EUD) initiatives. This research aims to investigate use-case scenarios, business process requirements, infrastructure requirements, implementation tactics, and technology governance issues related to the effective implementation and adoption of enterprise EUD technologies. We plan to investigate the efficacy of novel model-based systems design approaches as well as collaborative design processes among end-users and system developers as viable methodologies for EUD implementation. Principles and processes from design science research are being utilized to provide a roadmap for the research program. This paper outlines the study’s research design and its expected research outcomes. The outputs of this research have the potential to advance an understanding of development methodologies and implementation strategies for EUD-based self-service technologies, and facilitate the effective adoption and institutionalization of EUD initiatives in organizations.

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Towards a Framework for Enterprise End-User Development Initiatives: A Design Science Research Investigation

This paper presents an overview of a recently instigated research program aimed at devising a systems development and implementation framework for enterprise end-user development (EUD) initiatives. This research aims to investigate use-case scenarios, business process requirements, infrastructure requirements, implementation tactics, and technology governance issues related to the effective implementation and adoption of enterprise EUD technologies. We plan to investigate the efficacy of novel model-based systems design approaches as well as collaborative design processes among end-users and system developers as viable methodologies for EUD implementation. Principles and processes from design science research are being utilized to provide a roadmap for the research program. This paper outlines the study’s research design and its expected research outcomes. The outputs of this research have the potential to advance an understanding of development methodologies and implementation strategies for EUD-based self-service technologies, and facilitate the effective adoption and institutionalization of EUD initiatives in organizations.