Paper Type
Research-in-Progress Paper
Abstract
In this paper, we examine emergency response through the theoretical lens of organizational capability literature. Specifically, we theorize the crucial roles of dynamic capability and improvisational capability in improving functional competence of emergency management, which in turn determines main response outcomes such as response effectiveness and stakeholder satisfaction. We also discuss the likely value of IT leveraging capability in cultivating organizational dynamic capability and improvisational capability in emergency response. Based on emergency literature, we identify four imperative information technologies that are likely to cultivate IT leveraging capability in emergency management. Finally, we theorize the potential relationships between dynamic and improvisational capabilities. Expected findings of the paper will make contributions to the studies of emergency management and inform practitioners such as emergency technology developer and first responders.
Recommended Citation
Chen, Rui, "An Exploration of Organizational Capabilities for Emergency Response" (2013). AMCIS 2013 Proceedings. 3.
https://aisel.aisnet.org/amcis2013/eGovernment/RoundTablePresentations/3
An Exploration of Organizational Capabilities for Emergency Response
In this paper, we examine emergency response through the theoretical lens of organizational capability literature. Specifically, we theorize the crucial roles of dynamic capability and improvisational capability in improving functional competence of emergency management, which in turn determines main response outcomes such as response effectiveness and stakeholder satisfaction. We also discuss the likely value of IT leveraging capability in cultivating organizational dynamic capability and improvisational capability in emergency response. Based on emergency literature, we identify four imperative information technologies that are likely to cultivate IT leveraging capability in emergency management. Finally, we theorize the potential relationships between dynamic and improvisational capabilities. Expected findings of the paper will make contributions to the studies of emergency management and inform practitioners such as emergency technology developer and first responders.