Paper Type
Completed Research Paper
Abstract
Many business-IT alignment (BITA) models have been designed to support organizations in achieving, assessing and maintaining alignment between business and IT. These models focus on different components and emphasize different perspectives. This makes it difficult for practitioners to choose appropriate BITA models given organization at-hand. In this paper, an evaluation framework supporting practitioners to choose appropriate BITA models is presented. The framework was designed following design science as main research approach. The design process was based on literature and empirical studies. The literature study contributed in constructing a tentative version of the framework which was refined through an empirical study in 6 organizations. The final framework consists of 25 criteria categorized into four groups, and was demonstrated on six major BITA models showing its feasibility. Finally, the framework was evaluated by interviewing two business consultants and three CIOs from large-sized Swedish companies. The evaluation shows the framework having a complete set of criteria, but its usability and efficiency could be increased.
Recommended Citation
El-Mekawy, Mohamed; Perjons, Erik; and Rusu, Lazar, "A Framework to Support Practitioners in Evaluating Business-IT Alignment Models" (2013). AMCIS 2013 Proceedings. 16.
https://aisel.aisnet.org/amcis2013/StrategicUse/GeneralPresentations/16
A Framework to Support Practitioners in Evaluating Business-IT Alignment Models
Many business-IT alignment (BITA) models have been designed to support organizations in achieving, assessing and maintaining alignment between business and IT. These models focus on different components and emphasize different perspectives. This makes it difficult for practitioners to choose appropriate BITA models given organization at-hand. In this paper, an evaluation framework supporting practitioners to choose appropriate BITA models is presented. The framework was designed following design science as main research approach. The design process was based on literature and empirical studies. The literature study contributed in constructing a tentative version of the framework which was refined through an empirical study in 6 organizations. The final framework consists of 25 criteria categorized into four groups, and was demonstrated on six major BITA models showing its feasibility. Finally, the framework was evaluated by interviewing two business consultants and three CIOs from large-sized Swedish companies. The evaluation shows the framework having a complete set of criteria, but its usability and efficiency could be increased.