Business Intelligence and Knowledge Management
This paper is a case study which describes a company’s Business Intelligence (BI) journey. Although Business Intelligenceis seen as priority by many companies the level of benefits achieved varies significantly. Often this is dependent on the levelof Business Intelligence maturity. This paper documents a company’s trials and tribulations with their BI implementations.The paper maps and discusses the company’s Business Intelligence maturity and documents Business Intelligence bestpractices.
Hawking, Paul, "Business Intelligence Excellence: A Company’s Journey to Business Intelligence Maturity" (2011). AMCIS 2011 Proceedings - All Submissions. 63.